This report is a comprehensive discussion about the social, economic and environmental impacts of Syncrude’s business activities. On the following pages we review our progress toward sustainable oil sands development, as well as our plans going forward. Data and information in this report is increasingly subject to either Syncrude’s own rigorous controls, internal audit, is gathered by or reviewed by external parties, or is subject to regulatory review. We will continue to work on our verification systems. Some data also is subject to external benchmarking.

Actions taken by Syncrude in response to stakeholder concerns raised during our stakeholder engagement processes are noted throughout this report; these actions are indicated by the symbol. This is Syncrude's third sustainability report and we welcome your comments and feedback to info@syncrude.com or our toll-free telephone line at 1-800-667-9494. More information about Syncrude, as well as access to past sustainability and annual reports, can be found at www.syncrude.com. Contact information for Syncrude's Joint Venture owners can be found on the Corporate Information page of this website.