The scorecard includes measures on attraction and retention, leadership and learning, workforce productivity, and health and safety results (the latter are reported on the Health & Safety Performance page of this website). The scorecard will be continually refined and expanded to include more measures, and will aid in the identification and proactive management of emerging human resources and business issues.
Human Resources Scorecard
| 2004 | 2003 | 2002 | 2001 | 2000 | |
| Employee Productivity | |||||
| Thousand barrels of SSB per employee | 20,861 | 19,200 | 20,929 | 21,012 | 20,937 |
| Average employee service (in years) | 13,7 | 14.1 | 13.9 | 14.1 | 15.0 |
| Leadership Development | |||||
| % of Leaders completed Leadership Basics Workshop | 85.0 | 82.0 | N/A | N/A | N/A |
| % of Leaders completed Diversity Workshop | 85.0 | 71.0 | N/A | N/A | N/A |
| % of Leaders completed Harassment & Discrimination Workshop | 82.0 | 76.0 | N/A | N/A | N/A |
| Recruiting Effectiveness | |||||
| New hire acceptance rate: % of job offers accepted | 86.0 | 90.0 | 80.0 | N/A | N/A |
| Local hires (%) | 66.0 | 61.0 | 78.0 | N/A | N/A |
| Diversity | |||||
| Aboriginal Representation 2 (% of Syncrude permanent workforce) | 9.1 | 9.4 | 9.6 | 9.7 | 10.0 |
| Aboriginal Leaders (%) | 4.8 | 3.6 | 3.5 | 2.2 | 1.4 |
| Female Representation 2 (% of Syncrude permanent workforce) | 17.7 | 17.3 | 17.4 | 16.5 | 15.9 |
| Female Leaders (%) | 9.7 | 9.8 | 9.1 | 8.9 | 8.4 |
| Attrition | |||||
| All employees (% of Syncrude workforce - including retirements) 1,2 | 5.4 | 4.4 | 5.0 | 5.5 | 3.5 |
| Employee-initiated termination (% of Syncrude workforce) | 2.6 | 1.7 | 2.6 | 2.6 | 2.4 |
| Aboriginal | 7.0 | 6.2 | 6.6 | 6.1 | 6.7 |
| Female | 5.9 | 5.9 | 4.9 | 6.8 | 4.5 |
| Trades and Operators | 4.9 | 4.3 | 5.0 | 4.7 | 2.7 |
| Administrative, Professional and Technical | 6.0 | 4.6 | 4.9 | 6.5 | 4.6 |
| Employee & Family Assistance Program (EFAP) | |||||
| Utilization rate (number of clients as % of Syncrude workforce) | 14.2 | 13.2 | 16.5 | 17.5 | N/A |
| Training | |||||
| % hours in training/per employee/per annum | 3.1 | 2.8 | 2.6 | 3.0 | 2.4 |
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1 The increase in 2004 attrition over historical rates is primarily due to retirements. 2 Prior years’ workforce and turnover representation rates, as published in Syncrude’s 2003 Sustainability Report, have been restated to conform with the current year’s calculation and presentation basis. |
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