Syncrude Canada Ltd. 2005 Sustainability Report

Workforce Productivity

Trades Training Program Grows

The Community Careers Cooperative, Action taken by Syncrude in response to stakeholder concerns raised during our stakeholder engagement processes. a local high school career preparation and trades training program supported by Syncrude, had 139 participating students in 2005, up from 88 in 2003. The Cooperative allows students to explore career options and gain creditable work experience in a variety of trades. During high school, students can enter formal trades training through the Registered Apprenticeship Program (RAP), which pairs students with employers that sponsor them through the course of their apprenticeship, while they complete their high school education.

In 2005, 27 new students entered the RAP program, for a total program participation of 43. An additional 36 students are active in the Career Prep program and a further 23 students are in Health Services summer internship programs. In all, 241 students are participating in trades training and career development programs supported by Syncrude.

Syncrude strives to meet its business goals by working with our people to enhance organization effectiveness and increase the contribution of individual employees.

Employee Performance Management Action taken by Syncrude in response to stakeholder concerns raised during our stakeholder engagement processes.

A new system to identify contribution objectives, assess the performance of administrative, professional and technical staff, and to link the development needs of these employees with expectations, has been introduced in response to employee feedback.

The Syncrude Performance Management and Development System provides an improved framework for employees and their leaders to set clear performance expectations, provide feedback and foster continuous improvement, while supporting Syncrude’s core values. It will also improve the linkage between performance, compensation and advancement.

Employee Career Development Action taken by Syncrude in response to stakeholder concerns raised during our stakeholder engagement processes.

The internal transfer of over 400 employees to new assignments in 2005 demonstrates Syncrude’s commitment to the ongoing career development of our workforce. These transfers helped Syncrude grow key competencies for large project management skills, offer career development opportunities for our employees, and develop and define programs that address key skill shortages.

One program developed to address skill shortages in Syncrude’s upgrading area resulted in the successful moves of 29 people into new careers as process operators after receiving training at Keyano College and on-the-job mentorship. As well, a new internal transfer process involving the posting of certain positions was introduced in mid-2005. In total, 60 internal postings for work in new areas were made available to Syncrude employees, resulting in 47 of the positions being filled internally. Internal promotion of job vacancies is a direct result of feedback from employees, who said they wanted to be kept informed of available career opportunities.

Mentoring Program

Through workplace mentoring, we reduce the loss of knowledge caused by higher attrition due to retirements, and help new employees establish social connections and a sense of belonging in their new position. Across the organization, workers with 15-plus years of experience are mentoring newer recruits in such areas as operational excellence and reliability & maintenance to enhance their level of talent, knowledge and experience.

Mentors are ensuring that people who are new to our operation get the hands-on training and mentoring they need to run our operation in a safe and reliable way.

Job Shadowing

A new job shadowing program in Syncrude’s bitumen production areas is helping employees better understand the critical interdependence between mining and bitumen extraction functions. Participants say that the opportunity to learn about elements of Syncrude’s business they don’t normally work in fosters greater cooperation and more productive relationships among people with different operational responsibilities.

Healthy Workforce Initiatives

Syncrude offers a number of companywide initiatives to foster the emotional and physical well-being of our employees and reduce the risk of injuries on or off-the-job. These include programs that support physical activity, healthy eating, smoking cessation, stress management, fatigue management, responsible use of drugs and alcohol, and occupational health and safety.

Syncrude’s on-site health centres allow employees and contractors to conveniently address their health issues, whether work related or not. The majority of health centre visits are for preventative health surveillance and evaluative testing and monitoring of employees in key occupational areas. Nearly one-third of health centre visits are for nonoccupational reasons.

Scholarships, Bursaries and Endowments

  2005 2004 2003 2002 2001
Annual Contributions $ 961,200 $ 1,060,805 $ 1,145,935 $ 1,105,887 $ 685,000
Number of Employee Student Scholarships 409 415 424 407 399
Number of Tuition Refunds to Syncrude Employees 136 96 128 141 n/a
In support of our efforts to promote ongoing learning, Syncrude provides post-secondary scholarships to the dependent children of Syncrude employees. To enhance employee contribution and career development, we provide tuition refunds to employees for relevant studies.