Syncrude Canada Ltd. 2005 Sustainability Report

Workforce Supply

In a highly competitive environment, ensuring an adequate workforce supply is an ongoing concern at Syncrude. Our strategy is to ensure we attract and retain the best and brightest while also growing the pool of available talent.

Attraction and Retention

Chart: Student Enrollment in Community Careers Cooperative

Syncrude believes strongly in developing the talent pool within its Canadian sphere of influence. In fact, 99.5 per cent of our new hires in 2005 were Canadian residents.

Syncrude was successful in attracting 557 new permanent and 450 new casual employees in 2005, about 70 per cent of who were hired locally. Surveys of new employees indicate our recruitment success can be attributed to four main factors: our reputation in the oil sands industry; opportunity for career advancement; employees’ desire to be part of a successful oil sands operation; and our comprehensive compensation and benefits program. Of note, Syncrude has filled over 800 new positions in the last five years, and recruited a further 1,300 individuals in the same time frame to address retirements and other attrition.

The opinions of newly hired employees concur with the findings of national public opinion research commissioned by Syncrude in 2005. It found that Syncrude is well regarded as an employer, with 75 per cent favourable responses on such attributes as compensation and benefits, safety, career advancement, employment security and corporate leadership.

Syncrude’s workforce gains in 2005 were partially offset by workforce attrition of 372 people, an increase of 60 per cent over 2004. About one-third of attrition was due to retirements, while half was employee initiated. To better understand the causes for employee-initiated attrition, Syncrude conducts employee exit surveys.

Syncrude will continue to refine attraction and retention strategies in support of our overall workforce strategies. This will include holding a series of employee focus groups in 2006 to ensure Syncrude consistently delivers on its commitment to be the workplace of choice in the oil sands industry. Syncrude also reviews annually its compensation and benefits to ensure they are competitively positioned.

Labour Pool Initiatives Action taken by Syncrude in response to stakeholder concerns raised during our stakeholder engagement processes.

Fostering Camaraderie through Social Activities

Members of the Syncrude family enjoy access to a variety of social, recreational and sports activities through Club 63 North, the Syncrude social club. The 30-year-old organization is governed by employees and welcomes both active and retired employees and their families as members. Club 63 North is popular for its seasonal events and group activities, and for the discounts it provides to many other sports, recreation and entertainment offerings.

Syncrude takes a three-stage approach to addressing its workforce needs. It begins by raising awareness of career opportunities in the oil sands through programs such as Take our Kids to Work Day and trades development initiatives.

This is followed by support for initiatives that develop the available pool of skilled labour, through college, technical and university based programs. This then provides the foundation for comprehensive recruitment plans to address our specific labour requirements on an ongoing basis.

To address a shortage of available workforce skills caused by a robust local and provincial economy and changing workforce demographics, Syncrude is continuing work that has been underway for more than a decade to build workforce capacity. We focus on collaborative partnerships with educational institutions, businesses, industry associations and governments. We are currently involved in many different development programs, including:

  • Co-op/Discipline programs with over 60 universities and colleges across Canada;
  • Trades development initiatives such as the Registered Apprenticeship Program, Community Co-op Apprenticeship Program, Alberta Aboriginal Apprenticeship Program and CARERS: The Next Generation;
  • Operator training programs at Keyano College and the Saskatchewan Indian Institute of Technologies;
  • General summer student programs and the CareerPrep initiative.