This report is a comprehensive discussion about the social, economic and environmental impacts of Syncrude’s business activities. On the following pages, we review our progress to date toward more sustainable performance, as well as our plans going forward. This is our second sustainability report and we welcome your comments and feedback to info@syncrude.com or our toll-free telephone line at 1-800-667-9494. More information about Syncrude, as well as access to past annual and sustainability reports, can be found at www.syncrude.com